To redeem your JAC gold points, first log into your JAC Vapour account.

Then, scroll to the bottom of the page and click the link that says My JAC Pack, or you can go to

Once there, you'll see your points dashboard, where you can see every instance that you've earned points from, and when those happened. You'll also be able to see how many points you've redeemed, what rewards tier you're currently on, and how many points you need to move to the next tier.

To redeem your points, click on the tab that says 'Redeem Points':

How to redeem your points

You'll then be shown all of the current offers available, along with how many points need to be redeemed for each one:

Examples of some of the current offers

If a reward looks faded out, then this means that you don't have enough points to redeem for that reward.

Select the reward you'd like, then click REDEEM. You'll be asked to confirm that you would like to redeem your points, so then click CONFIRM.

You'll then be shown a confirmation screen, with the code you need to claim the offer. Make a note of this code or check your email, as you'll be unable to return to this screen but you will be emailed a copy. If you do lose the code before redeeming it, contact our customer services team and we'll be able to reissue it for you.

Finally, head to the checkout when you're ready to complete your order, and enter the code in the Discount Code box:

Please note that you can use only one discount code or JAC Pack code per order.

How to enter a discount code

If you've selected a discount on a specific item, please make sure that you have this item in your basket. Click Apply, and enjoy the savings!

If you have any questions or issues with JAC Pack, such as missing points or invalid codes, please see our JAC Pack Troubleshooting article or contact our customer services team.